WebNo testing and poor customer support Giffgaff rolled out 5G sims a few months ago and didn’t test the application’s profile for WiFi hotspots for the new sims. Customer support denied they had a problem and shrugged … Web“ Terrible customer service. My number port from O2 failed due a problem with giffgaff. Was without my number for over 2 weeks. Customer service is via email chat & they're absolutely rubbish at getting back to you. Was told it would take 5 working days to sort it with the engineers which is ridiculous to sort but it was actually 10 working days.
giffgaff tops customer satisfaction in the Ofcom survey
WebOct 19, 2024 · Giffgaff’s customer support is a little unorthodox. It’s primarily community-led and based around the Giffgaff website and its forums, and you only really get involved with the formal customer ... WebThe community is at the heart of customer support. Growth. Previous . 50% . of customers acquired through referral and member-get-member. NPS 60 . the highest of any mobile provider in the UK. 98% . customer satisfaction. ... giffgaff had not introduced micro sims in time for the release of new phone models in 2013. The community came together ... bloomberg shanghai index
Giffgaff Reviews - Read 50 Genuine Customer Reviews
WebAny problems or questions about selling your phone? Get in touch. Simply contact one of our lovely agents. Opening times: Mon - Fri 9.00 - 5.00. Open to all networks. Quick and … WebIf Giffgaff wanted to give their customers a helpline number they could get a FREE 0845 or 0844 number and they cant lie about it because ive got 2 helpline numbers 0845 and … WebFeb 2, 2024 · giffgaff have made a name for themselves as a cheap provider offering good value for money. With O2's mobile network to back them up, giffgaff offer 4G and 5G plans to customers across the UK using a simple goodybag structure. Their customer service record is very good, and their customers rate them highly for their value for money … free downloadable nativity scene images